If you forgot the password, please visit ACCOUNT, select ‘SIGN IN’ and ‘FORGOT YOUR PASSWORD’ tab, then password reset link will be sent to your email.
Once you withdraw from membership you have to create a new account, but if you would like to reactivate the old account, please contact us by email (supportUS@GENTLEMONSTER.com).
GENTLE MONSTER accepts the following methods of payment:
Authentic GENTLE MONSTER products are exclusively sold through a network of directly operated GENTLE MONSTER flagship stores, department stores, authorized distributors, and en.GENTLEMONSTER.com
We constantly conduct monitoring on counterfeits through CODE PINK, which is a global campaign to protect our reputation from being tarnished and to eradicate the distribution network of counterfeits.
To ensure the authenticity, please register the serial number provided on pink card via code.gentlemonster.com